Monopoly Express believes gaming should be a source of entertainment, not a source of problems. Our tools, policies, and support systems are here to help you stay in control at all times.
What we do to make sure gaming stays enjoyable, every time
Monopoly Express strictly prohibits anyone under 18 from accessing the platform. Age is verified at registration, and KYC documents are requested in any suspicious cases. Any account found to belong to a minor is closed immediately.
Deposit limits, betting limits, loss limits, and session time limits — you set them all yourself. Reducing a limit is instant; increasing one requires a 24-hour wait, for your own protection.
You can voluntarily pause your account for anywhere between 1 day and 6 weeks. During the break, you won't be able to log in and no promotional messages will be sent. Once the period ends, you can reactivate your account yourself.
If you need a longer break, you can self-exclude for 6 months, 1 year, or permanently. Your account will be fully locked for the entire period. Cancellation before the period ends is not possible, even if you contact support.
Monopoly Express's system automatically detects unusual betting patterns — such as rapid large deposits or continued betting after significant losses. If needed, the support team will reach out to you directly.
If you have any concerns about your gaming, Monopoly Express's Responsible Gaming team is ready to help. We approach every situation with support, not judgment.
Every tool on Monopoly Express is built to keep you in control
Set your own maximum daily, weekly, or monthly deposit. Once you reach the limit, no further deposits can be made. It's the most effective way to stick to your budget.
Takes effect immediatelySet a limit on how much BDT you can lose within a given timeframe. Once that limit is reached, gaming will automatically stop for the day or week – preventing any further losses.
Weekly / MonthlySet a limit on how long you play in one session. You'll receive a reminder or the session will end when time is up. This helps you avoid the downsides of prolonged screen time.
Daily limitA message will appear on screen every 30 or 60 minutes showing how long you've been playing and how much you've won or lost. These reminders help you stay aware.
Automatic RemindersTake a break from 1 day up to 6 weeks – your account stays intact, but gaming is paused. It's an effective option for clearing your head before getting back to it.
Up to 6 weeksSelf-exclude for anywhere from 6 months to permanently. During this period, your account is fully deactivated and no promotional messages are sent. This cannot be reversed before the period ends.
6 months – PermanentUsing responsible gaming tools on Monopoly Express is straightforward. Just follow the steps below:
Log in to Monopoly Express using your registered email or phone number and password.
Click your profile icon in the top right corner and select "Responsible Gaming" from the options.
Deposit limits, loss limits, session time limits, cooling-off periods, or self-exclusion — choose one or more tools based on what works best for you.
Set your amount or time and click the confirm button. Limit reductions take effect immediately.
If you can't find a tool or need direct assistance, reach out via live chat. The Monopoly Express team is always ready to help.
Gaming can become a problem without you even realising it. Watch out for these signs:
You're depositing beyond your set budget or placing larger bets to chase losses.
Hours are slipping by while gaming, and you're finding it harder to focus on family, work, or studies.
Losing a game leaves you feeling excessively upset, angry, or anxious, and you feel restless when you're not gaming.
You're hiding your gaming from family or friends, or being dishonest about how much you're playing and how much BDT you're spending.
You want to stop playing but can't — you keep telling yourself "just a little more" and the time keeps adding up.
Read through the questions below carefully – check the ones that apply to you
This is not a diagnostic test. It's simply a chance to ask yourself some honest questions.
We don't just talk about Responsible Gaming — we live it
Age verification is mandatory for every account. There are no exceptions for minors.
Users who have self-excluded will not receive any promotional or bonus offers.
Unusual gaming patterns are detected automatically, and the team steps in when needed.
Our support team is trained in Responsible Gaming and handles every conversation with care and sensitivity.
Online gaming is a popular form of entertainment for many people. Thousands of players enjoy Monopoly Express every day – most playing on their own terms, at their own pace, just for fun. But for some, gaming can occasionally become a problem without them even realising it. That's not a sign of weakness – it's a real experience that can happen to anyone.
Monopoly Express views Responsible Gaming not as a compliance requirement, but as a core value. We want every member to stay happy and healthy in the long run. Our goal isn't big wins or losses in a single night — it's the joy of playing for years to come.
Setting a budget is the simplest and most effective step toward responsible gaming. Decide in advance how much BDT you want to set aside for entertainment each month. Set that amount as your deposit limit on Monopoly Express, then stick to it – if you hit the limit, the system will stop you automatically. This habit significantly reduces the chance of gaming ever becoming a financial burden.
Setting time limits is just as important. One of the biggest drivers of problem gaming is losing track of how much time has passed. Monopoly Express's session time limit and reality check feature help with exactly that. A reminder appears every hour showing how long you've been playing — and for many people, that's enough to take a break on their own.
Taking a cooling-off period or self-excluding is a powerful act of self-care. Many people think of it as admitting failure — that's not the case. Recognising your situation and stepping back at the right time takes real courage. Monopoly Express never discourages self-exclusion; we see it as a brave and responsible choice.
Take your loved ones' concerns seriously. If a family member or close friend tells you they're worried about your gaming, listen carefully — people around us often notice things we can't see ourselves. Visit Monopoly Express's Responsible Gaming page to set limits or talk to support. One step can make a real difference.
The link between mental health and gaming is real. People often turn to gaming for temporary relief from loneliness, stress, or anxiety. That's understandable — but in the long run, it doesn't address the root cause. It's worth finding other ways to manage stress.
Don't hesitate to reach out to Monopoly Express for any help with responsible gaming. Our support team is here to help, not to judge. Whatever your situation, a single conversation can be the start of real change.
Set the right limits, stick to your budget, and play responsibly. Monopoly Express's Responsible Gaming tools are always free. Register now and enjoy gaming while staying in control.
For players aged 18 and over. If you're experiencing difficulties, please contact Support.